When you interact with us or use our services, we may collect personal information such as your name, address, email address, telephone number, and, where necessary, your date of birth.
How Do We Collect Information?
We may collect information about you when you interact with us, such as when you contact us regarding our services, submit an enquiry, request information, or otherwise communicate with us. You may voluntarily provide personal information, including your name, email address, telephone number, and other relevant details. We may also receive information about you from third parties, provided they have obtained your consent or are otherwise legally permitted to share that information with us.
Confidentiality
We take reasonable steps to protect your personal information. However, we are not responsible for the privacy or security practices of third-party websites linked through our website.
Privacy Policy and Complaint Resolution Process
If you are not satisfied with our response, please contact us with details of your concern. We will review and investigate your complaint and respond appropriately. We aim to complete the review within 15 working days of receiving your complaint, although some cases may take longer.
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